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TradingLead

Shipping and Delivery Policy

Effective Date: 1st Nov 2024

At Shubh TradingLead Pvt. Ltd., we are committed to providing a seamless and efficient experience for our customers. This Shipping and Delivery Policy outlines how we handle the delivery of digital products and services offered through our platforms, TradingLead and SkillTown.

1. Delivery of Digital Products

  • All resources, such as scripts, codes, guides, analysis, and courses, are delivered digitally.
  • Once payment is successfully processed, you will receive an email with access details or download links for your purchased items.

2. Timing of Delivery

  • Digital products are typically available immediately after payment confirmation.
  • In rare cases of technical issues, delivery may take up to 24 hours. If you experience any delays, please contact our support team.

3. Delivery Channels

  • Email: Purchased resources and access links are sent to the registered email address provided during the purchase.
  • Platform Access: Certain resources (e.g., courses) may be accessed directly through your account on our platform.

4. Customer Responsibilities

  • Ensure that the email address provided at checkout is accurate and accessible.
  • Check your spam or junk folder if the email with your purchased resources does not appear in your inbox.

5. Issues with Delivery

If you encounter any issues with delivery, such as:

  • Missing or incorrect resources
  • Delayed access to digital content

Please contact us immediately with your order details:

6. No Physical Shipping

  • TradingLead and SkillTown do not offer any physical products, so there are no shipping charges or physical delivery involved.

Thank you for choosing Shubh TradingLead Pvt. Ltd.! We are committed to ensuring that your experience with our platforms, TradingLead and SkillTown, is smooth and hassle-free.